Privacy Policy

Your privacy is important to me. This Privacy Policy explains what personal information may be collected when you visit or make a purchase from Hot Springs in a Bag, how that information is used, and how it is protected and shared when necessary to operate the website and fulfill your order.

Information I Collect

When you place an order or interact with the website, I may collect information you provide such as your name, billing and shipping address, email address, phone number if provided, and details about your order. The website may also collect technical information such as your IP address, browser information, and cookies needed for the website and online store to function properly.

Consent

By providing personal information when placing an order or otherwise interacting with the website, you consent to the collection, use, and disclosure of that information for the purposes described in this Privacy Policy, except where otherwise permitted or required by law.

Product Reviews

When you leave a product review, I may collect the information you provide with the review, such as your name, rating, review comments, and email address. The website may also collect technical information such as your IP address and browser information to help prevent spam and maintain the security of the review system.

Payments

Payments made through the website are processed securely by third-party payment providers such as Stripe. I do not receive or store your full credit or debit card number. Payment providers may collect and process information necessary to complete your transaction in accordance with their own privacy policies.

How I Use Your Information

I use your information to process and fulfill orders, arrange shipping, communicate with you about your purchase, provide customer service, display and manage product reviews, process refunds when necessary, maintain the security and operation of the website, and meet applicable legal, accounting, and record-keeping requirements.

Sharing Your Information

I only share personal information when necessary to operate the website, process payments, fulfill and ship orders, provide customer service, or comply with legal requirements. This may include service providers such as payment processors, shipping providers, website hosting and ecommerce services, and email services. I do not sell your personal information.

Cookies

This website uses cookies and similar technologies that help the website and online store function properly, such as maintaining your shopping cart and remembering information during your visit. Some service providers used by the website may also use cookies as part of providing their services.

How Long I Keep Your Information

I keep personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, and meet applicable legal, tax, accounting, and record-keeping requirements.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access to or correction of your information and, in some circumstances, to request its deletion. If you would like to make a privacy-related request, please contact me at info@hsinab.com. Some information may need to be retained when required for legal, tax, accounting, security, or legitimate business purposes.

Protecting Your Information

I take reasonable steps to protect the personal information collected through this website. The website also relies on trusted service providers for services such as website hosting and payment processing. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Contact

If you have questions, requests, or concerns about this Privacy Policy or how your personal information is handled, please contact Francis Levasseur, the person responsible for privacy at Hot Springs in a Bag, at info@hsinab.com.

Last updated: September 10, 2026